I passed this course with an 87%. I took the state exam 2 weeks ago and passed it with an 86%. I noticed many people posted their experience with this course and how it affected their scores so I figured I would do the same in case it helps anybody.
First; the week before I took the test I looked up the pass/fail rate for people that took this course in 2013, and the pass/fail rate for first time test takers in 2013 (which I was). This information is available at the Florida CFO website, by the way. The results:
74%: is the failure rate for all 2-20 test takers that took THIS course in 2013.
60%: is the failure rate for ALL FIRST TIME 2-20 test takers in 2013.
Everyone will have a unique reaction to these odds. For me it was very motivating. I spent my final week of studying with the knowledge that my chances were NOT good.
Second; I was hired on at an agency and spent 6 weeks studying using just the 2012 edition of the manual, this course, and the combined knowledge of the CSRs and agents of my agency. The ability to ask advice face-to-face is priceless. However, as I was reminded many times by my coworkers, it is NOT about the real world knowledge they provide but WHAT IS IN THE BOOK! There is no substitute for knowing that book backwards and forwards. My situation is probably unique, as my job was soley to study for this exam. As a result I was well motivated.
My suggestions for anyone taking the 2-20 are:
1. DO NOT attempt any of the practice questions in the back of the book until you have read through the whole thing and passed this course. The questions in the back are very difficult and will challenge you.
2. Be honest and objective with yourself about what you know and don't know. You can be right for the wrong reason and wrong for the right reason. After any difficult question you attempt in the course, and especially the practice questions in the book, review the question and the pertinent section in the book until you understand the concept. Never just move on because the concept is confusing and you feel you can get by just memorizing it. If you did that you could easily get through this course with a 90% having learned jack squat.
3. When reading through various policies and their exclusions, limits, coverages, endorsements, etc., quiz yourself on how it compares to other similar policies. Flip back and forth between the policies noting their similarities and differences. Eventually you will develop a clear picture in your mind of how they stack up against each other.
4. I don't care what anybody says, Section 1 is the most important part of the book. It only encompasses 6 questions on the 2-20 exam but it is the first step in understanding all the of the concepts in the book.
5. Relax. I know that is easier said that done, but if you just accept that when you sit down in front of that test your fate is already sealed and the result of the test is known. All that is left is for you to answer the questions and then they will let you know what that result is.
Good luck!