I sent an e-mail about the manual and so far nobody answered.
Hi Rose,
I am the instructor of your course. I checked my email and spam folder and I could not find an email from you. I apologize if it got lost.
Please send your questions, along with the name of the P&C course you are taking so I can answer your question.
Email me at bradburn@oltraining.com.
Regards,
Jan
Ms. Jan:
Thank you very much for answering!
I just sent the email again.
It is titled "Study Manual for the 40 Hour Course".
:-)