right answers marked wrong

right answers marked wrong

by Jessica Gehm -
Number of replies: 4

I'm getting things wrong, even though I'm correct in my answer.  For weird stuff like dollar signs.  Frustrating. What do I do to fix this?

In reply to Jessica Gehm

Re: right answers marked wrong

by Jessica Gehm -

Here is another one.  The lesson uses the word excludes.. the question says the word INCLUDES, which makes the answer false, but here it's true...

 

In reply to Jessica Gehm

Re: right answers marked wrong

by Sandra King -

Hello,

This is Sandra King with Tech Support.  

I have researched both of your questions.  On 1 there was an extra space in the answer which caused the response you saw.  Your question was still counted as correct.

On the True False question, the question in the text didn't match the question in the response (which you showed in your screen shot.)  I have made the two questions match.

The following question is a review of the content on the previous page. Answer it and then click below to check your response. (There will be more questions following this page)

True/false
Answer 1: True
Response 1

You got it right. Congratulations!

The statement is True: Insurers are required to offer coverage, which coordinates with military benefits or coverage, which excludes loss of time from work. 

Remember: PIP is primary (pays first) before any other insurance coverage except worker's compensation. 

In reply to Sandra King

Re: right answers marked wrong

by Jessica Gehm -

They're correct because I went back and fixed it to be correct. (haha).  I'll take another screen shot if this happens again.  Thank you for your reply. I am enjoying the course, I promise. Have a nice evening.

Jessica

In reply to Jessica Gehm

Re: right answers marked wrong

by Sandra King -

I am glad you are enjoying the course.  We always want to help students have the best possible experience, which means that if we are informed of any problem with the course, we work to correct the problem as quickly as possible.

Sandra King,
Tech Support