Is the text book necessary?
Florida General Lines & Customer Representative Study Manual
by Edgar Farinas -
Number of replies: 3
In reply to Edgar Farinas
Re: Florida General Lines & Customer Representative Study Manual
by Jan Bradburn- -
Edgar,
The Florida State Study Manual is required for the 2-20 course. It is not necessary for the 4-40 (Customer Service Rep) course.
Jan
The Florida State Study Manual is required for the 2-20 course. It is not necessary for the 4-40 (Customer Service Rep) course.
Jan
In reply to Jan Bradburn-
Re: Florida General Lines & Customer Representative Study Manual
by Jonathan Wallace -
I have the 22nd edition will that be fine?
In reply to Edgar Farinas
Re: Florida General Lines & Customer Representative Study Manual
by Efelin D. Williams -
Oh yes! The manual explains the online material further. I had to read the entire book in order to pass the exam.