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Help
If you have problems logging onto a course try these steps... (although they seem simple they usually work)
- 1. Make sure that both your user name and your password
look exactly like they did in your Welcome Letter
- 2. Make sure that there are no spaces in the URL or in the user name and password (this includes before and after the letters or numbers)
- 3. Make sure that you have not misplaced a period.
- 4. For those users new to the computer the / is called a forward slash and is found on the right hand side of your keyboard between the shift and the period
- 5. Also for those new to the compurter : is to the right of the L and You must press and hold the shift button down while you pres that key