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A View from the Industry

In 1995, the American Society of CLU & ChFC (now the Society of Financial Service Professionals) surveyed life insurance professionals on ethical issues.

This followed a similar study conducted in 1991. The purpose of these surveys was to gather information regarding the key ethical concerns and challenges facing the industry today. Both the 1991 and 1995 surveys presented more than 30 ethical situations and issues, and asked the participants to evaluate each as to whether or not it’s a problem in the life insurance industry. Despite the four years that separated the surveys, the results remained essentially the same for both. According to the surveys’ results, the top ethical concerns producers have can be broadly categorized into three areas: